Learn about our delivery process, shipping times, charges, and more.
Delivery Policy
This Delivery Policy applies to all digital products and software services provided by Fintre Solutions Pty Ltd (ABN 75 695 509 945). Given the nature of our business, all deliveries are conducted electronically.
Delivery of Digital Products
Upon successful confirmation of your payment for a ready-made product, you will be granted immediate or scheduled access to download your purchased software. This includes the complete source code and any accompanying documentation, where applicable. Delivery is typically executed via a secure download link sent to your registered email address.
Delivery Timeframes
For our ready-made digital products, delivery is usually instantaneous or completed within a few hours of payment confirmation. Should any unforeseen delay occur, our support team will contact you promptly with an estimated delivery time.
Delivery for Custom Development Projects
For bespoke custom development services, delivery timelines are project-specific. A detailed project schedule, outlining key milestones and final delivery dates, will be mutually agreed upon and documented in your project contract before any work commences.
Delivery Methods
Depending on the product type and client preference, deliverables may be provided via a secure download link, direct email transfer, or access to a private code repository (such as GitHub or GitLab).
Contact for Delivery Issues
If you experience any issues accessing your purchased product, please contact our support team immediately with your order details for assistance.
